Direct contact with our customers is very important to us. Our customers are our top priority. AIXONTEC GmbH has set itself the goal of being a first-class partner in the field of network cabling. We will be happy to advise you in order to successfully resolve your concerns together.

FAQ - Frequently asked questions

If you have any questions, you can reach us on weekdays (Mon. - Fri.) from 8:30 a.m. to 5:00 p.m. by phone at +49 (0) 24147584838 or via email at

Provided that your order and also the payment of your order takes place until 2 p.m., the order is given on the same day into the dispatch.

A tracking number will be sent to you automatically via email when your order is shipped by us. You can track your shipment here. If you have not received a shipment number, please contact us.

The invoice for your order will be sent to you automatically via email when we process your order. In addition, the invoice will be enclosed with your shipment.

You are welcome to request a catalog from us. Please contact us for this purpose, we will process your request as soon as possible.


Please see our privacy notice

Sie benötigen Hilfe? Wir helfen gerne weiter.


Telefon: +49 (0) 241 47584838

Do you need help? We are happy to help.


phone: +49 (0) 241 47584838